Please read this entire article for instructions on how to replace your Pixellot Camera Head. If possible, replace your camera head and contact our Calibration Team at least 24 hours (or as soon as possible) before your next event to ensure it is fully ready to broadcast.
1. Use BOTH of the following instruction guides to replace your Pixellot camera head:
- Instructional video (below at end of this article)
- Click here for written instructions (to be used in addition to the video)
2. AFTER YOU REPLACE THE CAMERA HEAD, text or leave a voicemail for our Calibration Team with Your Name, School Name, State, Location of Pixellot Unit, and a Cell Number to reach you:
1 (385) 406-2337
8am - 8pm EST
Monday - Saturday
Make sure you are able to access the camera head for up to an hour or until you hear back from our Calibration Team in case minor physical adjustments are needed (angle, tilt, etc.). So if you used a lift or ladder, please keep it in place until you hear from our team.
***During this process, be sure to hold the camera head securely from beneath at all times so it does not swing or fall (camera weighs about 20 lbs).