WatchGuard Firewall Configuration Guide
The Firewall Configuration Guide provides information about how to configure supported firewalls to enable streaming to Pixellot.
All encoders use various internet ports to communicate with Pixellot, all of which need to be made open to outgoing communication.
These ports are:
|443*||TCP+UDP||Remote Management/video streaming||https, agent|
|123*||TCP||Clock synchronization||NTP-clock sync|
|2088*||UDP||Video streaming backup||ZIXI broadcaster|
|5672*||TCP+UDP||Graphics, Watermarks, etc.||Scoreboard Graphics Generation|
|5678*||TCP+UDP||Backend ZIXI broadcasts||ZIXI broadcaster|
One or more of these ports may be blocked by the Fortinet firewall which is located on your network. If the firewall is active on the network, these ports would need to be opened by an IT/network technician.
For best results, it is recommended that you are running a stream when checking your network, as the encoder will be actively attempting to make the necessary connections.
Create Custom Template
From the Firewall Tab, right-click and choose to Add Policy
Choose Manage Custom and select New
Give policy an intuitive name for easy recognition and select Packet Filter as Type, then click Add
Choose Single Port as Type and select Protocol and list Server Port as indicated by the ports listed at the beginning of this document. Repeat until all necessary ports are listed in the ‘Protocols’ box, and click OK
Right Click and choose Add Policy
Choose the newly created template then click ‘Add Policy’
Leave at default and click OK