You can also access the installation guide at https://drive.google.com/file/d/1mbqjtCWe5dnXhcBhIIEMv-sfm-9RTOW7/view
Here is the Video to Disconnect the Weatherproof Connectors: Link
* If they do not come off like in the Video the connector’s lock tab on the CAT6 cable must not have been removed. On the top of the locking connector, there is a small slot where you can slide in a very small flathead screwdriver (or similar object)
you have to finagle it so that you push down on the ethernet connector’s lock tab to release it from the port.
It’s not easy to do and when they go to replace them, they should break off the
connector’s lock tab*