If you're having an issue and would like an NFHS Network Engineer to reach out to you please use one of the following links to schedule an appointment!
Pixellot Troubleshooting
Use this link if your Pixellot is showing as offline, is not following action as expected on a regular basis, is missing events or showing any other issue (please do not use this link for scoreboard connectivity).
Scoreboard Troubleshooting
Use this link if your Pixellot OCR or Sportzcast is having issues recognizing score, showing on your broadcast or following your timer as expected.
Installation, Activation or Pre-Calibration Appointment
Use this link if you have recently completed (or expect to complete) an installation of your Pixellot unit and are ready for activation. Please note that this appointment is intended for only one Pixellot unit at a time and your unit must be completely installed prior to your appointment time.
NFHS Network, Console, and Manual Broadcasting Troubleshooting
Use this link if you have questions or need help with the main NFHSNetwork.com site, console.nfhsnetwork.com, Producer, RTMP, Third-Party software or other non-Pixellot related issues. Please note that you will be connected with a specialist in these fields who will not be able to troubleshoot your Pixellot unit.